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If you live alone or are the only person over the age of 18 living in your property, you can apply for a discount of 25%.
To tell us that you are now living alone, or someone is moving in, complete the form:
Single person discount form on My Account
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If you are letting us know that you are the only adult in the household because someone has died, check reporting a death to find out what you need to do first.
You must tell us within 21 days of any circumstance that may affect your entitlement. For example:
Once we have received your application including any supporting documents we will process your request within 10 working days.