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  3. Help for council tenants

Help for council tenants

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In this section

  • Overview
  • How to contact Pinnacle
  • Complaints process for tenants
  • Tenant satisfaction measures
  • Policies

Policies for our residential properties

The following policies relate to our residential properties:

Document
Aids and Adaptations Policy (PDF, 243.44KB)
Document
Asbestos Policy (PDF, 280.29KB)
Document
Asset Management Policy (PDF, 520.3KB)
Document
Damp and Mould Policy (PDF, 329.66KB)
Document
Decant Policy (PDF, 312.07KB)
Document
Electrical Safety Policy (PDF, 224.59KB)
Document
Equality Diversity and Inclusion Policy (PDF, 271.12KB)
Document
Fire Safety Policy (PDF, 388.85KB)
Document
Gas Safety Policy (PDF, 263.92KB)
Document
Lettings Policy (PDF, 395.67KB)
Document
Lift Safety Policy (PDF, 217.78KB)
Document
Reasonable Adjustments Policy (PDF, 320.62KB)
Document
Recharge Policy (PDF, 209.85KB)
Document
Rent Setting Service Charge Setting (PDF, 401.82KB)
Document
Succession Policy (PDF, 258.46KB)
Document
Sustainability and Energy Efficiency Policy (PDF, 279.3KB)
Document
Tenancy Policy (PDF, 227.37KB)
Document
Tenant Engagement Policy (PDF, 265.5KB)
Document
Water Hygiene and Legionella Policy (PDF, 400.03KB)
Document
White Goods Policy (PDF, 325.71KB)

 

 

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