Help for council tenants

This only applies to homes where Elmbridge Borough Council is the landlord. It doesn’t apply to properties owned by other organisations.

If you’re a housing association tenant, contact your housing association. 

Pinnacle manages our housing stock. They’re responsible for day-to-day housing services.

This includes:

• collecting rent and dealing with rent enquiries
• responding to repairs and maintenance requests
• handling tenancy queries
• providing support with other housing-related matters